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SERVICE AND SUPPORT

Reliability and Performance

iPICS® clients enjoy near 100% full-time system availability. The IBM I-Series servers (formally AS/400) are the most reliable, technologically advanced servers available. And NBS takes care of daily backups of all data and programs. The combination of the iPICS® software architecture and the I-series server (with its integrated relational database) allows iPICS® to handle large transaction volumes with NO problems. iPICS delivers consistent, 24 X 7 access to your vital company data. Both you AND your customers can access iPICS anytime/anywhere via a web browser.

Superior Support

iPICS® is proven to be easy to use! Typical training time is greatly reduced due to the logically designed, consistent, and user-friendly interface used throughout the entire system. And NBS has a staff of trained technicians who will know your company and work with you closely - 24X7. NBS will be by your side for the long haul. We would be pleased to provide you with references upon request.